Bom dia pessoal. Meu imac fica reiniciando sozinho e não sei bem como interpretar esse erro que mostra. Eu fiz o diagnostico da Apple, mas não mostra nenhum problema.
Geralmente acontece usando o Illustrator, mas já aconteceu usando o After Effects tb.
Esse mac foi comprado usado em janeiro desse ano. Não mostra nenhum problema no diagnóstico da apple. O que sei da antiga dona é que não se adaptou e instalou windows.
Gostaria de saber se sugerem algum outro tipo de teste ou se é o caso de levar numa assistencia.
Valeu!
Configurações:
iMac (Retina 4K, 21.5-inch, 2017)
3 GHz Intel Core i5 Quad-Core
8 GB 2400 MHz DDR4
Radeon Pro 555 2 GB
Erro:
panic(cpu 0 caller 0xffffff801a9ee1e6): Kernel trap at 0xffffff801a98d5a7, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80d760ac40, CR3: 0x000000013369d150, CR4: 0x00000000003626e0
RAX: 0x0000000080170eed, RBX: 0xffffff801b6af6c4, RCX: 0x0000000082f64c38, RDX: 0xffffff80368b43dc
RSP: 0xffffffa06ef4bb50, RBP: 0xffffffa06ef4bb90, RSI: 0xffffff80d760ac40, RDI: 0xffffff801b6af6c0
R8: 0x0000000000000001, R9: 0xffffff86a3d83230, R10: 0x0000000000000001, R11: 0x0000000000000050
R12: 0xffffff80415a6100, R13: 0xffffff80368b43a0, R14: 0x0000000000000001, R15: 0xffffff8036ccbcb0
RFL: 0x0000000000010202, RIP: 0xffffff801a98d5a7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff80d760ac40, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 1, VF: 5
Backtrace (CPU 0), Frame : Return Address
0xffffffa06ef4b570 : 0xffffff801a8bab4d
0xffffffa06ef4b5c0 : 0xffffff801a9fd7e3
0xffffffa06ef4b600 : 0xffffff801a9ede1a
0xffffffa06ef4b650 : 0xffffff801a85fa2f
0xffffffa06ef4b670 : 0xffffff801a8ba3ed
0xffffffa06ef4b790 : 0xffffff801a8ba6d8
0xffffffa06ef4b800 : 0xffffff801b0bef9a
0xffffffa06ef4b870 : 0xffffff801a9ee1e6
0xffffffa06ef4b9f0 : 0xffffff801a9edecd
0xffffffa06ef4ba40 : 0xffffff801a85fa2f
0xffffffa06ef4ba60 : 0xffffff801a98d5a7
0xffffffa06ef4bb90 : 0xffffff801a98ec47
0xffffffa06ef4bbd0 : 0xffffff801a9705c8
0xffffffa06ef4bc40 : 0xffffff801a96f0ee
0xffffffa06ef4bc70 : 0xffffff801a970475
0xffffffa06ef4bca0 : 0xffffff801a96f612
0xffffffa06ef4bce0 : 0xffffff801a95ac0f
0xffffffa06ef4be30 : 0xffffff801a95a233
0xffffffa06ef4be60 : 0xffffff801a8eda8a
0xffffffa06ef4bea0 : 0xffffff801ae3cb88
0xffffffa06ef4bf10 : 0xffffff801ae3c983
0xffffffa06ef4bf30 : 0xffffff801ae3c959
0xffffffa06ef4bf40 : 0xffffff801af698cb
0xffffffa06ef4bfa0 : 0xffffff801a8601f6
Process name corresponding to current thread: Google Chrome Helper (Renderer)
Mac OS version:
20D91
Kernel version:
Darwin Kernel Version 20.3.0: Thu Jan 21 00:07:06 PST 2021; root:xnu-7195.81.3~1/RELEASE_X86_64
Kernel UUID: C86236B2-4976-3542-80CA-74A6B8B4BA03
KernelCache slide: 0x000000001a600000
KernelCache base: 0xffffff801a800000
Kernel slide: 0x000000001a610000
Kernel text base: 0xffffff801a810000
__HIB text base: 0xffffff801a700000
System model name: iMac18,2 (Mac-77F17D7DA9285301)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0
System uptime in nanoseconds: 16315196485363
Last Sleep: absolute base_tsc base_nano
Uptime : 0x00000ed6ad7db18e
Sleep : 0x00000ded6ebbdae0 0x0000000086accaec 0x00000dde4a6e90cb
Wake : 0x00000ded733bd69d 0x0000000086bc728a 0x00000ded721a75b2
last started kext at 15192568987957: >!UAudio 401.4 (addr 0xffffff7fbad11000, size 307200)
last stopped kext at 15456542008749: >usb.!UUserHCI 1 (addr 0xffffff7fbb19f000, size 102400)
loaded kexts:
com.google.drivefs.filesystems.dfsfuse 45.3.0
>!ATopCaseHIDEventDriver 4030.5
>!AMikeyHIDDriver 131
>AudioAUUC 1.70
>!APlatformEnabler 2.7.0d0
>AGPM 119
>X86PlatformShim 1.0.0
@filesystems.autofs 3.0
>!AUpstreamUserClient 3.6.8
@fileutil 20.036.15
@kext.AMDFramebuffer 4.0.2
@kext.AMDRadeonX4000 4.0.2
@kext.AMDRadeonServiceManager 4.0.2
>!A!IKBLGraphics 16.0.1
>!AGFXHDA 100.1.431
>eficheck 1
>!AGraphicsDevicePolicy 6.2.2
>!ASMCLMU 212
@AGDCPluginDisplayMetrics 6.2.2
>pmtelemetry 1
>LuaHardwareAccess 1.0.16
|IOUserEthernet 1.0.1
>!A!IKBLGraphicsFramebuffer 16.0.1
@kext.AMD9500!C 4.0.2
>!A!IPCHPMC 2.0.1
|IO!BSerialManager 8.0.3d9
>!AHDA 283.15
@Dont_Steal_Mac_OS_X 7.0.0
>!AHV 1
>!ADiskImages2 1
|Broadcom!B20703USBTransport 8.0.3d9
>!AThunderboltIP 4.0.3
>!A!ISlowAdaptiveClocking 4.0.0
>!AMCCSControl 1.14
@filesystems.tmpfs 1
@filesystems.hfs.kext 556.60.1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@filesystems.apfs 1677.81.1
>AirPort.BrcmNIC 1400.1.1
|!ABCM5701Ethernet 11.0.0
>!ASDXC 1.9.0
>!AAHCIPort 346
@private.KextAudit 1.0
>!AACPIButtons 6.1
>!ARTC 2.0
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 310
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
>!AHIDKeyboard 223
>!AMultitouchDriver 4400.28
>!AInputDeviceSupport 4400.35
>!AHS!BDriver 4030.5
>IO!BHIDDriver 8.0.3d9
@kext.triggers 1.0
@kext.AMDRadeonX4200HWLibs 1.0
@kext.AMDRadeonX4000HWServices 4.0.2
>!AGraphicsControl 6.2.2
>!ASMBusPCI 1.0.14d1
|IOAccelerator!F2 439.52
>X86PlatformPlugin 1.0.0
@kext.AMDSupport 4.0.2
>IOPlatformPlugin!F 6.0.0d8
|IOSerial!F 11
|IONDRVSupport 585
>DspFuncLib 283.15
@kext.OSvKernDSPLib 529
|IOAVB!F 930.1
@plugin.IOgPTPPlugin 900.11
|IOEthernetAVB!C 1.1.0
|Broadcom!BHost!CUSBTransport 8.0.3d9
|IO!BHost!CUSBTransport 8.0.3d9
|IO!BHost!CTransport 8.0.3d9
>!AHDA!C 283.15
|IOHDA!F 283.15
|IOAudio!F 300.6.1
@vecLib.kext 1.2.0
@!AGPUWrangler 6.2.2
@!AGraphicsDeviceControl 6.2.2
|IOSlowAdaptiveClocking!F 1.0.0
|IOGraphics!F 585
>!ASMBus!C 1.0.18d1
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
>!AThunderboltDPInAdapter 8.1.4
>!AThunderboltDPAdapter!F 8.1.4
>!AThunderboltPCIDownAdapter 4.1.1
>!AHPM 3.4.4
>!A!ILpssI2C!C 3.0.60
>!A!ILpssI2C 3.0.60
>!A!ILpssDmac 3.0.60
>!ABSDKextStarter 3
|IOSurface 289.3
@filesystems.hfs.encodings.kext 1
|IOAHCIBlock!S 332
>!AThunderboltNHI 7.2.8
|IOThunderbolt!F 9.3.2
|IO80211!F 1200.12.2b1
|IOSkywalk!F 1
>corecapture 1.0.4
>mDNSOffloadUserClient 1.0.1b8
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
|IOAHCI!F 294
|IOUSB!F 900.4.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$!AImage4 3.0.0
|IOTimeSync!F 900.11
|IONetworking!F 3.4
>DiskImages 493.0.0
|IO!B!F 8.0.3d9
|IOReport!F 47
|IO!BPacketLogger 8.0.3d9
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
|CoreAnalytics!F 1
>!ASSE 1.0
>!AKeyStore 2
>!UTDM 511.60.2
|IOUSBMass!SDriver 184.40.6
|IOSCSIBlockCommandsDevice 436.40.6
|IO!S!F 2.1
|IOSCSIArchitectureModel!F 436.40.6
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!ACredentialManager 1.0
>KernelRelayHost 1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
>!AACPIPlatform 6.1
>!ASMC 3.1.9
|IOPCI!F 2.9
|IOACPI!F 1.4
>watchdog 1
@kec.pthread 1
@kec.corecrypto 11.1
@kec.Libm 1
