Macbook Air reiniciando constantemente!

[.caiosilva]

Desde que adquiri meu macbook ele vem reiniciando constantemente, principalmente quando coloco em sleep e vou dormir, aí no outro dia aparece: "Seu computador foi reiniciado devido a um problema".

 

Às vezes acontece quando estou mexendo também, mostrando uma tela cinza parecida com a tela azul da morte do windows.

 

O erro abaixo:

 

Interval Since Last Panic Report:  146930 sec

Panics Since Last Report:          4

Anonymous UUID:                    3A03D129-5165-DA3F-56DF-8372332C6584

 

Fri Jun  7 20:50:01 2013

panic(cpu 2 caller 0xffffff80046b0838): "PHYSMAP_PTOV bounds exceeded, 0xfffffff2f4880000, 0xfffffe8100000000, 0xfffffe9a00000000"@/SourceCache/xnu/xnu-2050.24.15/osfmk/i386/pmap.h:510

Backtrace (CPU 2), Frame : Return Address

0xffffff80f58f3900 : 0xffffff800461d626 

0xffffff80f58f3970 : 0xffffff80046b0838 

0xffffff80f58f39f0 : 0xffffff80046b0aab 

0xffffff80f58f3a40 : 0xffffff8004a526e0 

0xffffff80f58f3a80 : 0xffffff7f84cf3b62 

0xffffff80f58f3ad0 : 0xffffff7f84cf217c 

0xffffff80f58f3b20 : 0xffffff8004a681f3 

0xffffff80f58f3b80 : 0xffffff8004a4907a 

0xffffff80f58f3be0 : 0xffffff7f84cf2ad2 

0xffffff80f58f3c20 : 0xffffff8004a65e2f 

0xffffff80f58f3d70 : 0xffffff8004698c01 

0xffffff80f58f3e80 : 0xffffff8004620b3d 

0xffffff80f58f3eb0 : 0xffffff8004610448 

0xffffff80f58f3f00 : 0xffffff800461961b 

0xffffff80f58f3f70 : 0xffffff80046a6536 

0xffffff80f58f3fb0 : 0xffffff80046ce9e3 

      Kernel Extensions in backtrace:

         com.apple.iokit.IOHIDFamily(1.8.1)[F0B6DA72-B1C1-3816-AC9F-5F1C12E8A7DD]@0xffffff7f84cf1000->0xffffff7f84d5dfff

            dependency: com.apple.driver.AppleKeyStore(28.21)[A07AF045-127B-3CD5-90C9-7ED8AE353525]@0xffffff7f84ce3000

 

BSD process name corresponding to current thread: RzCoreEngine

 

Mac OS version:

12E55

 

Kernel version:

Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36

Kernel slide:     0x0000000004400000

Kernel text base: 0xffffff8004600000

System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)

 

System uptime in nanoseconds: 801040603301

last loaded kext at 671187914021: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8623a000, size 16384)

last unloaded kext at 306228003777: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f8622c000, size 57344)

loaded kexts:

com.wavtap.driver.WavTap 0.4.0

com.Cycling74.driver.Soundflower 1.5.2

com.razer.common.razerhid 1.6

com.apple.driver.AppleUSBCDC 4.1.23

com.apple.iokit.IOBluetoothSerialManager 4.1.4f2

com.apple.filesystems.autofs 3.0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AGPM 100.12.87

com.apple.driver.ApplePlatformEnabler 2.0.6d1

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.AppleMikeyDriver 2.3.7fc4

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.AppleHDA 2.3.7fc4

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.4.5

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleBacklight 170.2.5

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleIntelHD4000Graphics 8.1.2

com.apple.driver.AppleIntelFramebufferCapri 8.1.2

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.driver.AppleUSBCardReader 3.1.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleUSBHub 5.5.5

com.apple.driver.AirPort.Brcm4331 615.20.17

com.apple.driver.AppleAHCIPort 2.5.2

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleUSBXHCI 5.6.0

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2.1

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.driver.DspFuncLib 2.3.7fc4

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.4

com.apple.iokit.IOBluetoothFamily 4.1.4f2

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginFamily 5.3.0d51

com.apple.driver.AppleHDAController 2.3.7fc4

com.apple.iokit.IOHDAFamily 2.3.7fc4

com.apple.driver.AppleGraphicsControl 3.4.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.iokit.IOAcceleratorFamily 74.5.1

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.driver.AppleThunderboltDPInAdapter 1.8.9

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5

com.apple.iokit.IOUSBMassStorageClass 3.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.5.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.driver.AppleThunderboltNHI 1.7.8

com.apple.iokit.IOThunderboltFamily 2.4.0

com.apple.iokit.IOUSBUserClient 5.5.5

com.apple.iokit.IO80211Family 530.4

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOUSBFamily 5.6.0

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.5f7

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.4f2 12041, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM256E, 251 GB

USB Device: Razer Mamba Charging dock, 0x1532, 0x0025, 0x14100000 / 6

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0x1d183000 / 6

USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0x1d182000 / 4

 

 

 

[NovaShield]

Já fez o reset do SMC? já verificou e corrigiu erros do disco?

[.caiosilva]

Acho que consegui resetar o SMC, e corrigi o disco também, qualquer coisa posto aqui se concertou ou não. Valeu pela ajuda!

[NovaShield]

Acho que consegui resetar o SMC, e corrigi o disco também, qualquer coisa posto aqui se concertou ou não. Valeu pela ajuda!

Espero ter ajudado! Depois nos conte se realmente adiantou!

[.caiosilva]

Infelizmente o problema continua...

[NovaShield]

Infelizmente o problema continua...

Leva na autorizada!

[dreanmer]

Já este problema era problema com o SSD, se estiver na garantia leve na autorizada!