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AJUDA - Macbook reiniciando


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Meu MacBook Pro começou a reiniciar sozinho de vez em quando ... o relatório de erro é o abaixo. Alguém sabe dar uma luz para interpretar o que está errado?

 

Anonymous UUID: 67355EDD-446B-EB1F-31B6-309B225413F4

Tue Aug 18 18:14:33 2015

*** Panic Report ***

panic(cpu 3 caller 0xffffff800b617cc2): Kernel trap at 0xffffff800b5cf5a6, type 14=page fault,

registers:

CR0: 0x0000000080010033, CR2: 0xffffff9c995cd7e8, CR3: 0x000000021a5a0000, CR4:

0x0000000000002660

RAX: 0xffffff7f80000000, RBX: 0x00000000000bb41f, RCX: 0xffffff7f80000028, RDX:

0x0000001d195cd7c0

RSP: 0xffffff8115e23ce0, RBP: 0xffffff8115e23d10, RSI: 0x000000004759d468, RDI:

0xffffff800faeba08

R8: 0xffffff80211b74f0, R9: 0x0000000000000000, R10: 0x0000000000000010, R11:

0x00007fbfc9600000

R12: 0xffffff800faeba08, R13: 0xffffff800f28e000, R14: 0x000000000014e000, R15:

0xffffff80211394b0

RFL: 0x0000000000010206, RIP: 0xffffff800b5cf5a6, CS: 0x0000000000000008, SS:

0x0000000000000000

Fault CR2: 0xffffff9c995cd7e8, Error code: 0x0000000000000000, Fault CPU: 0x3

Backtrace (CPU 3), Frame : Return Address

0xffffff8115e23990 : 0xffffff800b52bda1

0xffffff8115e23a10 : 0xffffff800b617cc2

0xffffff8115e23bd0 : 0xffffff800b634b73

0xffffff8115e23bf0 : 0xffffff800b5cf5a6

0xffffff8115e23d10 : 0xffffff800b5993f9

0xffffff8115e23f20 : 0xffffff800b618224

0xffffff8115e23fb0 : 0xffffff800b634a85

BSD process name corresponding to current thread: CallHistorySyncH

Mac OS version:

14D136

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-

2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x000000000b200000

Kernel text base: 0xffffff800b400000

__HIB text base: 0xffffff800b300000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 40955928745

last loaded kext at 7423909996: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f8da38000, size

32768)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 110.19.5

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 272.18

com.apple.driver.AppleHDAHardwareConfigDriver 272.18

com.apple.driver.AppleHDA 272.18

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.IOBluetoothUSBDFU 4.3.4f4

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleMuxControl 3.10.22

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.nvidia.NVDAStartup 10.0.2

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.CoreStorageFsck 471.20.7

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.AppleUSBCardReader 3.5.5

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.iokit.IOAHCIPassThrough 1.0.3

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBUHCI 656.4.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleGraphicsControl 3.10.22

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.CoreStorage 471.20.7

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IO80211Family 730.60

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB,

SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD,

0x484D54333531533641465238432D47372020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD,

0x484D54333531533641465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0

(5.106.98.100.24)

Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: OWC Mercury Electra 6G SSD, 120,03 GB

Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Internal Memory Card Reader

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:

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Bom dia!

 

Tive um problema parecido, entrei em contato com a Apple pelo chat e após executar alguns procedimentos na máquina, fui orientado a levar a máquina a alguma AT.

No meu caso, além de reiniciar a imagem apresentava alguns traços, de vez em quando.

Então, levei a máquina para o Genius Bar, da Apple Store Morumbi, constataram algum problema na placa gráfica e efetuaram a troca da placa lógica, pela garantia.gráfica.

Caso não tenha resolvido, te aconselho a entrar em contato com a Apple, para um diagnóstico mais preciso.

 

Grato.

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